One of the most cost effective and flexible solutions available to
you is training. You see, training shows your employees that you value
them, both as individuals and contributors. And engaged people can transform successful
businesses into industry powerhouses.
Meridian Coaching & Consulting can help you build effective training
programs tot get the results you desire. Whether you are interested
in assessing your training needs, developing and delivery of targeted training
programs or evaluating your training activities, we can help. We
can help you get the maximum return on your training investment.
Rick Cronen and Angela Gonzalez established Meridian Coaching and Consulting, in September 1995 to offer Coaching, Consulting and Training services to organizations that were focused on building individual self-awareness, team and leadership effectiveness in a collaborative business environment. Our primary objective
is to help build organizations where people are valued,
membership is desired over mere employment, and transparency is demanded
on the job and in the working relationships of people.
Some of Our Clients Include:
For Profit: Levi Strauss, FedEx Ground Freight, Fenwick & West,
LLP, Time Warner Cable, Sedgwick, Moran, Detert & Arnold LLP, Comcast, AT&T/SBC/
PacBell, ServePath, Flextronics, Synplicity, San Mateo Credit
Union; Not for Profit: Alzheimer's Association, American Diabetes,
Association, University of the Pacific, American Child Resource Center,
San Jose State University, American Management Association and the
Legal Marketing Assocation; Government: U.S. Air Force, U.S. Census Bureau,
IRS, NASA, MITRE Corporation, Santa Clara County D.A.D.S, San Mateo Transportation
District, Mendocino County Social Services and Union Sanitary District.
A study conducted by the University of Pennsylvania found that
a 10% investment in physical assets resulted in a 3.8% rise in
employee productivity. However,
a 10% investment in employee training created an 8.5% increase
in productivity at businesses engaged in manufacturing and an 11%
increase in productivity in the service sector.
In a separate three-year study, the Association for Training and
Development found that an increase of $680 in a firm’s training expenditure
per employee yielded a 6% increase in total shareholder return in the following
year. They also found that for those firms that invested the most in training
had an average total shareholder return that was 45% higher than the market
average for the S&P 500 firms.
Where Do You Need Help?
Needs Assessment: Both Rick and Angela have
extensive experience in working collaboratively with clients to help determine
the gaps between desired business results and what is actually achieved;
and,, translating that information into knowledge, skills and abilities
that need to be developed, improved or modified.
Program Design and Delivery: Since the founding of Meridian,
Rick and Angela have delivered over 4,000 hours of adult business learning
programs and invested over 8,000 hours in course design and development. They
have developed a wide range of case studies and exercises for small group
work to enhance learning and promote discussion.
Training Evaluation: Training is often used as a panacea for developing
skills, resolving problems or building capability from the shop floor
to the corner office. Everybody is using it but, other than the “feel
good” glow that happens at the time the training is conducted, it
is sometimes difficult to measure the effectiveness of the training
can help you build four types of training assessments:
- Reaction Assessments: How does the learner
feel about the training and, sometime just as important, how did
the trainer feel about the participation and engagement of participants.
- Learning: Using pre- and post-content assessments – what
facts or knowledge did the participant acquire?
- Behaviors: Training
frequently focuses on building skills and/or affecting the attitudes,
values or beliefs of participants. If
effective the results of training should be observable changes
- Results: As an extension of level 3 results, there
should be measurable results as well. Reduced turnover, increased
productivity, and more.